1. Data Controller: The controller responsible for the processing of personal data on this website is: Oliver Frischknecht Ferienhaus Blumenrain Blumenrainstrasse 42 9050 Appenzell Switzerland Email: blumenrain42@gmail.com

2. Collection and Processing of Personal Data: When you make a booking through our website or contact us, we may process personal data including: First and last name Address and contact details Email address and telephone number Booking and travel dates Number of guests Payment and transaction information Messages and other information you provide in connection with your booking When you visit our website, technical information such as your IP address, browser type, operating system, time of access and other technical information may also be processed.

3. Purpose of Data Processing: We process personal data in particular to: Process bookings and fulfil the accommodation agreement Process payments Communicate with you before, during and after your stay Comply with legal registration requirements and tourist tax obligations Ensure the secure and reliable operation of our website and booking system

4. Booking System and Disclosure to Third Parties: We use Smoobu to operate our website and process direct bookings. Personal data required for a booking may therefore be processed by Smoobu. We use Stripe to process online payments. Payment information is processed directly by the payment service provider. Personal data may also be disclosed to the relevant authorities where required to comply with legal registration requirements or tourist tax obligations. Otherwise, personal data is disclosed only where necessary to provide our services, comply with legal obligations or ensure the secure operation of the services we use.

5. Data Retention and Security: We retain personal data only for as long as necessary for the purposes described above or as required by applicable legal retention obligations. We take appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.

6. Your Rights:  Under applicable data protection law, you have the right in particular to request information about the personal data we process about you and to have inaccurate information corrected. Where the legal requirements are met, you may also request the deletion of personal data or restriction of its processing. For questions regarding data protection or to exercise your rights, please contact us at: blumenrain42@gmail.com

7. Changes: We may update this privacy policy if our website, the services we use or applicable legal requirements change. Last updated: October 2026